At Quickzo, we are committed to delivering your daily essentials as fast as possible. This Shipping Policy explains how our delivery process works and what factors may affect delivery timelines.
By placing an order on Quickzo, you agree to this Shipping Policy.
Quickzo delivers orders only within selected serviceable locations.
Delivery availability depends on distance, rider availability, and operational coverage at the time of order placement.
Quickzo aims to deliver orders within 10 minutes under normal operating conditions.
The maximum delivery time is 15 minutes.
Delivery time is an estimate, not a guaranteed promise.
Delivery time may vary depending on:
Traffic conditions
Weather conditions (rain, storms, natural disruptions, etc.)
High order volume or peak hours
Store or inventory availability
Rider availability or safety concerns
Delivery fees, if applicable, are displayed at checkout.
Shipping charges may vary based on location, order size, or promotional offers.
Orders are processed immediately after confirmation.
Once an order is dispatched or assigned to a delivery partner, it cannot be modified or canceled.
Quickzo is not responsible for delivery failure caused by incorrect address, wrong contact details, or customer unavailability.
Delays caused by weather, traffic, or other uncontrollable circumstances do not qualify for automatic refunds or compensation unless specifically mentioned under a promotional offer.
Customers must:
Provide accurate delivery address and contact information
Be available to receive the order at the delivery location
Ensure safe access to the delivery location
Quickzo reserves the right to:
Refuse delivery to unsafe or unserviceable locations
Delay or cancel deliveries for rider safety or operational reasons
Quickzo may update this Shipping Policy from time to time. Changes will be effective immediately upon posting on the platform.
For shipping or delivery-related questions:
📧 Email: support@quickzo.xyz
🌐 Website: www.quickzo.xyz
