At Quickzo, we process orders quickly to ensure fast delivery. This Cancellation Policy explains when and how an order can be canceled.
By placing an order on Quickzo, you agree to this Cancellation Policy.
Orders can be canceled only before dispatch.
Once an order is dispatched or assigned to a delivery partner, cancellation is not allowed.
Due to our fast delivery model (10 minutes, max 15 minutes), the cancellation window may be very short.
Quickzo may cancel an order in cases such as:
Product unavailability
Operational or technical issues
Incorrect pricing or listing errors
Unserviceable delivery location
In such cases, a full refund (if payment was made) will be initiated as per our Refund Policy.
Orders cannot be canceled if:
The order has already been dispatched
Delivery is delayed due to traffic, weather, or high demand but still within the stated delivery window
The customer provides incorrect address or contact details
The customer is unavailable at the time of delivery
If an order is canceled before dispatch, a refund may be processed if applicable.
If cancellation is not allowed, no refund will be issued.
Delivery fees are non-refundable once a delivery attempt is made.
Quickzo reserves the right to:
Limit or disable cancellation options
Suspend or terminate accounts found misusing the cancellation feature or placing repeated fake orders
Quickzo reserves the right to update or modify this Cancellation Policy at any time. Changes will be effective immediately upon posting on the platform.
For cancellation-related support:
📧 Email: support@quickzo.xyz
🌐 Website: www.quickzo.xyz