At Quickzo, we aim to ensure fast and reliable service. This Refund Policy explains when and how refunds are applicable for orders placed on our platform.
By placing an order with Quickzo, you agree to this Refund Policy.
All orders placed on Quickzo are generally non-refundable.
Refunds are only applicable in specific cases mentioned below and subject to verification.
A refund may be issued if:
The order was not delivered due to an issue from Quickzo’s side.
The order was canceled by Quickzo after payment.
Items delivered were missing, wrong, or damaged, and the issue is reported immediately upon delivery.
Payment was debited but the order was not confirmed.
Refunds will not be provided if:
The order was delivered successfully as per the order details.
Delivery failed due to incorrect address, wrong contact number, or customer unavailability.
Delay occurred due to traffic, weather, high demand, or unavoidable operational issues within the stated delivery window (10–15 minutes).
Change of mind after the order is dispatched.
Any refund-related issue must be reported immediately or within a reasonable time after delivery.
Customers may be required to provide order details or supporting information for verification.
Approved refunds will be processed to the original payment method used during checkout.
Refund processing time may vary depending on the payment provider and may take several business days.
Delivery fees paid to riders are non-refundable once a delivery attempt has been made, even if the order is later canceled or returned.
Quickzo reserves the right to approve or deny refund requests based on internal verification and order history.
Any misuse of the refund policy may result in account suspension.
Quickzo reserves the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on the platform.
For refund-related questions or support:
📧 Email: support@quickzo.xyz
🌐 Website: www.quickzo.xyz
